Welcome to Dream JDM Empire. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. Please read it carefully.

We collect information that you voluntarily provide to us when you contact us, place an order, or use our services. This includes:

• Full name and contact details (email address, phone number)
• Shipping and delivery address
• Country of residence and import destination
• Vehicle preferences, budget, and order details
• Payment-related information (processed securely via third-party providers)
• Communications and messages you send us

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website or search terms
• Device type (mobile, desktop, tablet)

We use the information we collect for the following purposes:

• To process your vehicle orders, auction bids, and shipping requests
• To communicate with you regarding your order status and updates
• To send you relevant information about our services, promotions, and new stock
• To respond to inquiries, support requests, and feedback
• To improve our website, services, and customer experience
• To comply with legal obligations and prevent fraudulent activity
• To generate invoices, export documents, and customs paperwork

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential Cookies — Required for the website to function properly. These cannot be disabled.
• Analytics Cookies — Help us understand how visitors interact with our website (e.g. Google Analytics).
• Preference Cookies — Remember your settings and preferences for a better experience.
• Marketing Cookies — Used to deliver relevant ads and track campaign performance.

You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of our website.

We may share your information with trusted third-party service providers who assist us in operating our business. These include:

• Shipping and freight forwarding companies
• Japan auction houses (USS, TAA, JAA, HAA, CAA and others)
• Payment processing platforms
• Email communication tools
• Website analytics providers (e.g. Google Analytics)
• Customs and import agents in destination countries

All third-party partners are required to handle your data securely and only for the purposes we specify. They are not permitted to use your personal information for their own marketing.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Your data is stored on secure servers and access is restricted to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

• SSL encryption on all data transmissions
• Restricted internal access to customer data
• Regular security reviews and updates
• Secure payment processing via trusted third-party providers

Depending on your country of residence, you may have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Request correction of inaccurate or incomplete data.
• Right to Erasure — Request deletion of your personal data ("right to be forgotten").
• Right to Restriction — Request that we limit the processing of your data.
• Right to Data Portability — Request your data in a structured, machine-readable format.
• Right to Object — Object to our use of your data for marketing or profiling.
• Right to Withdraw Consent — Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond within 30 days.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Order and transaction records — retained for up to 7 years for legal and tax compliance
• Customer communication history — retained for up to 3 years
• Website analytics data — retained for up to 26 months
• Inactive accounts — reviewed and purged after 2 years of inactivity

Once your data is no longer required, it will be securely deleted or anonymized.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through any of the following: